Friday , October 23 2026

Digital services will not be available without your permission

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News India Live, Digital Desk: RBI’s Big Step in Digital Banking: Keeping in mind the increasing trend of digital banking and security concerns associated with it, the Reserve Bank of India is going to make a big change. RBI has issued an important proposal, according to which banks will no longer be able to start their digital banking services without pre -consent of customers. This step has been taken aimed at protecting customers’ interests and ensuring their privacy and security, making the ecosystem of digital transactions more secure and transparent.

Under the proposed rules, banks will have to take clear ‘participation’ or permission for any customer before activating Internet banking, mobile banking, or any other digital banking service. This means that banks will no longer be able to start these services by default, as some banks have been doing in the past. Customers will have full right to use or not to use digital services and they will be able to opt-in on their own free will.

This decision of RBI is an important step towards promoting customer-focused banking. This will give users more control over their digital financial activities. Many times it has been observed that customers inadvertently get caught in the trap of digital services, which they do not have complete knowledge, which increases fraud or safety risks. The new rules will curb such possibilities.

The RBI has proposed a “Participant based Mandate Model” for this, where banks will be able to activate digital services only after verifying the customer’s identity Authentication. This may include methods such as one-time password OTP or biometric verification. This step will be specially helpful in preventing financial fraud, preventing unauthorized access and strengthening financial cyber security. This initiative of RBI reflects his commitment to promote digital payment in the country as well as make it safe, so that more and more people can adopt digital banking without any fear. This will completely change the landscape of digital banking in the coming time.

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