North India Statesman
[ad_1]
IRCTC has brought a great gift for those traveling by rail! Now you will not need to use different apps for different tasks. IRCTC has launched a new and revolutionary mobile app ‘Swarail’ (Swaril), which promises to make your rail journey much easier and comfortable than ever.
Currently, this app is available in testing mode for Android phones users, but very soon it will reach all mobile users. The biggest feature of this app is that through this you will not only be able to book tickets with reservation, but will also be able to buy general tickets (unreserved tickets) and platform tickets easily. Till now the UTS app had to be used to book general tickets, but the ‘Swaral’ app would end this mess.
One app, benefits many: train and every need of passenger’s need
The ‘Swaral’ app is not limited to ticket booking only, but it will become a companion of your entire rail journey. On this app, you will find every small and big information and facility related to your train and travel:
-
Complete information of trains: Get information about all trains running on any route, their way, time and stoppage.
-
Every update of the journey: Check your PNR status, coach status (coach status) and the train (running status) everything on this app.
-
Travel catering: You will also be able to order food online during the journey.
-
Refund facility: On cancellation of tickets, refund can also be applied from the same app.
-
Tell your experience: After the journey you can also share your experience as feedback.
In fact, this is a complete package that will take care of every need for your journey.
Safety and help also now one click away: ‘Rail Help’ facility
Another most special thing about the ‘Swaral’ app is that through this you will also be able to use ‘Rail Help’ facility. ‘Rail Help’ is a very important platform for travelers who have any kind of trouble during the journey. You can file any complaint related to your train journey here. Not only this, you can directly contact the Railways for any immediate help like security or medical emergency.
However, this app is not available to iPhone users right now and it will take some more time to be fully available to all. This step of IRCTC shows how serious it is about the safety and convenience of the passengers and is constantly trying to improve their journey.
