North India Statesman
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If your account is in State Bank of India (SBI) and you use net banking or mobile banking services, then this news is necessary for you. On 1 April 2025, complaints of technical obstruction in SBI’s digital services have come to light. Many customers faced trouble in facilities like mobile banking, ATM transactions and fund transfer.
Increased complaints on the dowdatector
According to the website performance monitoring platform Downdetetor, the problem started at around 8:15 am. By 11:45 pm, the number of complaints exceeded 800.
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64% of the complaints were related to mobile banking
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33% complaints were about fund transfer
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3% complaints were associated with ATM services
What did SBI say?
SBI issued an official statement confirming the problem. The bank said,
“Our digital services will be unavailable from 1:00 pm to 4:00 pm on 1 April 2025 due to annual closing.”
The bank has advised customers to use UPI Light and ATM channels during this period. SBI also regretted inconvenience.
Warning from NPCI also
The National Payments Corporation of India (NPCI) has also given information in this matter. The NPCI said that due to the end of the financial year, some banks’ services may face temporary interruptions. However, NPCI also clarified that
“The UPI system is working normally and we are working on the solution with the respective banks.”
New UPI rules came into force from today
New UPI rules have also come into force since 1 April 2025:
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Bank and UPI apps will now update mobile number records weekly
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This step has been taken to stop the errors and fraud in the transaction
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Now gradually inactive UPI linked mobile numbers will be removed
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Inactive number will no longer be paid
- These big rules have changed from 1 April 2025, know what will be affected by you
